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Resume Example

Property Manager Resume Example

Emphasize occupancy, maintenance response, and NOI improvements. This sample focuses on portfolio performance.

Executive Sidebar

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Keywords

Lease administrationTenant relationsMaintenance coordinationBudget managementRent collectionVendor managementComplianceProperty management software

Sample bullets

  • Managed a 250-unit portfolio with 96% average occupancy.
  • Reduced maintenance turnaround time by 30% through vendor SLAs and tracking.
  • Improved NOI by 8% via contract renegotiation and expense controls.

Soft skills

  • Organization
  • Customer service
  • Problem solving
  • Communication

Certifications

  • Certified Property Manager (CPM)
  • Certified Apartment Manager (CAM)

Why this works

  • Connects operations to NOI and occupancy gains.
  • Shows faster maintenance response times.
  • Highlights vendor and budget control.

Step-by-Step Guide

How to Write a Property Manager Resume

1

Lead with portfolio scope and performance

Property managers are measured by portfolio performance. Lead with units/properties managed, portfolio value, and key metrics. 'Property Manager for 500-unit multifamily portfolio valued at $75M with 96% occupancy.'

2

Show financial and leasing performance

Include occupancy rates, rent collection, NOI growth, and leasing performance. 'Increased NOI 15% through revenue optimization and expense management' shows financial impact.

3

Highlight tenant relations and retention

Include tenant satisfaction scores, retention rates, and any resident programs developed. Tenant retention directly impacts bottom line.

4

Include maintenance and capital projects

Describe preventive maintenance programs, vendor management, and capital improvement projects. Property preservation is essential.

5

Demonstrate compliance and risk management

Include fair housing compliance, safety inspections, and any regulatory experience. For commercial, include lease administration and CAM reconciliation.

Summary Examples

Good vs. Bad Resume Summaries

✓ Good

Property Manager overseeing 800-unit multifamily portfolio across 5 properties. Maintained 97% occupancy and 95% rent collection. Increased NOI 12% through utility rebilling and expense reduction. 85% lease renewal rate.

Portfolio size, occupancy, collection, NOI improvement, and retention.

✗ Bad

Property manager with residential and commercial experience. Strong customer service and organizational skills.

No portfolio size, no performance metrics, no specific achievements.

✓ Good

Commercial Property Manager for 500K sq ft Class A office portfolio. Achieved 94% lease renewal and managed $3M capital improvement program. Reduced operating expenses 8% while improving tenant satisfaction scores.

Commercial specialty, square footage, capital projects, and cost reduction.

✗ Bad

Leasing agent seeking property management role. Experience showing apartments and processing applications.

Leasing experience but no property management metrics or full-scope experience.

Action Verbs

Power Words for Property Manager Resumes

ManagedOversawMaintainedIncreasedImprovedReducedCollectedLeasedRenewedNegotiatedSupervisedCoordinatedImplementedDevelopedInspectedResolvedBudgetedForecastedRetainedAchieved

Common Mistakes

What to Avoid

  • Not specifying portfolio size (units or square footage)
  • Missing occupancy and rent collection metrics
  • Omitting NOI and financial performance
  • Being vague about tenant satisfaction and retention
  • Not showing capital project and vendor management
  • Missing fair housing and compliance experience

Salary ranges

LevelUSEUCanada
EntryUSD 55,000-70,000EUR 37,900-48,300CAD 63,700-81,200
MidUSD 70,000-90,000EUR 48,300-62,000CAD 81,200-104,400
SeniorUSD 90,000-115,000EUR 62,000-79,400CAD 104,400-133,400

Market themes

  • Multi-family portfolios pay premiums

US hot markets

  • New York
  • Los Angeles
  • Dallas
  • Miami

EU hot markets

  • London
  • Dublin
  • Amsterdam

Canada hot markets

  • Toronto
  • Vancouver

FAQ

Common questions about this role

What should property managers emphasize?

Occupancy, maintenance response, and financial performance.

Which metrics matter most?

Occupancy rate, NOI, and maintenance SLA performance.

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