Resume Example
Hotel Manager Resume Example
Show guest experience improvements, revenue performance, and team leadership. This sample focuses on profitability.
Executive Sidebar
Professional two-column layout with elegant olive sidebar. Perfect for senior roles.
Keywords
Sample bullets
- Increased RevPAR by 14% through pricing and upsell strategy.
- Improved guest satisfaction scores from 4.1 to 4.6 in one year.
- Reduced labor costs by 8% while maintaining service standards.
Soft skills
- Hospitality leadership
- Conflict resolution
- Customer service
- Team development
Certifications
- Certified Hotel Administrator (CHA)
- CHRM
- ServSafe
Why this works
- Connects operations to revenue metrics.
- Highlights guest satisfaction improvements.
- Shows effective labor and cost management.
Step-by-Step Guide
How to Write a Hotel Manager Resume
Lead with property metrics and performance
Hotel managers are measured by property performance. Lead with hotel size (rooms, staff), occupancy rates, RevPAR, and guest satisfaction scores. 'General Manager of 300-room luxury hotel achieving 85% occupancy and 4.7 TripAdvisor rating.'
Show revenue and operational excellence
Include ADR improvements, revenue growth, cost management, and operational efficiency. Hotel management is about profitability—connect your work to financial outcomes.
Highlight guest experience leadership
Guest satisfaction drives hospitality success. Include guest satisfaction improvements, review rating trends, and loyalty program results. Service recovery and experience elevation matter.
Include staff management and development
Hotels have large, diverse teams. Include team sizes managed, turnover improvements, training programs, and staff development. Great hotel managers build great teams.
Demonstrate brand and standard compliance
Include experience with brand standards (Marriott, Hilton, IHG), quality audits, and brand conversion projects. For independents, show how you've built operational standards.
Summary Examples
Good vs. Bad Resume Summaries
“Hotel General Manager of 250-room full-service property with 120 staff. Increased RevPAR 22% and achieved #1 TripAdvisor ranking in market. Improved employee retention from 60% to 85% through development programs.”
Property scale, revenue metrics, guest ranking, and team performance all quantified.
“Hospitality professional with hotel management experience. Strong leadership and customer service skills.”
No property specifics, no metrics, no achievements to evaluate.
“Director of Operations overseeing 3 limited-service properties (400 total rooms). Drove portfolio occupancy from 72% to 88% and reduced operating costs 15%. Led successful brand conversion from independent to Marriott.”
Multi-property scope, occupancy improvement, cost reduction, and brand experience.
“Hotel manager seeking growth opportunity in hospitality industry. Experience with front desk operations and guest relations.”
No management metrics. Front desk experience doesn't demonstrate GM capability.
Action Verbs
Power Words for Hotel Manager Resumes
Common Mistakes
What to Avoid
- ✗Not specifying property size and type
- ✗Missing occupancy, RevPAR, and revenue metrics
- ✗Omitting guest satisfaction scores and rankings
- ✗Being vague about team size and staff development
- ✗Not showing brand experience and standard compliance
- ✗Missing operational efficiency and cost management
Salary ranges
| Level | US | EU | Canada |
|---|---|---|---|
| Entry | USD 55,000-70,000 | EUR 37,900-48,300 | CAD 63,700-81,200 |
| Mid | USD 70,000-95,000 | EUR 48,300-65,500 | CAD 81,200-110,100 |
| Senior | USD 95,000-130,000 | EUR 65,500-89,700 | CAD 110,100-151,000 |
Market themes
- Resort and luxury properties pay premiums
US hot markets
- Las Vegas
- Orlando
- New York
- Miami
EU hot markets
- London
- Paris
- Barcelona
Canada hot markets
- Toronto
- Vancouver
FAQ
Common questions about this role
What should hotel managers emphasize?
Guest satisfaction, revenue performance, and operational efficiency.
Which metrics stand out?
RevPAR, occupancy rate, and guest review scores.
Related Roles
More Hospitality & Real Estate Examples
Beyond Templates
Templates are so 2015
Static templates give everyone the same look. Our Resume Studio uses AI to dynamically generate a completely unique resume for every job—personalized to your style, your experience, and the role you're targeting. No two resumes are ever the same.