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Resume Example

Business Operations Manager Resume Example

Emphasize process improvement, KPI reporting, and cross-functional execution. This sample focuses on scale.

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Keywords

Process optimizationKPI and OKR reportingCross-functional program managementBudget trackingVendor managementData analysisSQL/BI tools

Sample bullets

  • Streamlined order-to-cash workflows, reducing cycle time by 20%.
  • Built KPI dashboards that saved 8 hours per week in reporting.
  • Negotiated vendor contracts, cutting costs by 12%.

Soft skills

  • Systems thinking
  • Stakeholder management
  • Prioritization
  • Change management

Certifications

  • Lean Six Sigma Green Belt
  • PMP
  • Certified Business Analysis Professional (CBAP)

Why this works

  • Shows measurable operational efficiency gains.
  • Highlights systems thinking across teams.
  • Demonstrates cost and cycle-time improvements.

Step-by-Step Guide

How to Write a Business Operations Manager Resume

1

Lead with operational scope

Feature departments or functions overseen, team size, and budget responsibility. Include key operational metrics owned. Show the breadth of business operations managed.

2

Showcase process improvement

Highlight efficiency gains, cost savings, and process redesign initiatives. Quantify operational improvements achieved. Demonstrate continuous improvement mindset.

3

Demonstrate cross-functional leadership

Include collaboration across departments and stakeholder management. Show ability to coordinate complex operations and drive alignment.

4

Feature project and change management

Include major initiatives led, system implementations, and organizational changes managed. Show ability to execute complex projects.

5

Include tools and systems

List operations tools, project management platforms, and business systems managed. Show technical proficiency in operations management.

Summary Examples

Good vs. Bad Resume Summaries

✓ Good

Business Operations Manager overseeing 5 departments with 40+ staff and $8M annual budget. Led ERP implementation reducing operational costs 20%. Achieved 15% improvement in key efficiency metrics through process optimization.

Shows scope, budget, major implementation, and efficiency gains.

✓ Good

Senior Operations Manager driving operational excellence for high-growth startup. Scaled operations from 50 to 200 employees while maintaining service levels. Implemented OKR framework adopted company-wide.

Demonstrates scaling experience and organizational impact.

✗ Bad

Business operations manager with experience in operations and process improvement.

No scope, budget, or specific achievements mentioned.

✗ Bad

Experienced in managing business operations and cross-functional teams.

Too vague about what operations managed and results achieved.

Action Verbs

Power Words for Business Operations Manager Resumes

ManagedLedOversawImplementedImprovedStreamlinedOptimizedScaledCoordinatedDevelopedEstablishedReducedIncreasedAutomatedStandardizedLaunchedTransformedDeliveredPartneredDrove

Common Mistakes

What to Avoid

  • Not specifying departments and budget scope
  • Missing efficiency and cost savings metrics
  • Omitting major project implementations
  • Being vague about cross-functional coordination
  • Not showing systems and tools expertise
  • Failing to demonstrate scaling experience

Salary ranges

LevelUSEUCanada
EntryUSD 70,000-90,000EUR 48,000-62,000CAD 80,000-105,000
MidUSD 90,000-120,000EUR 62,000-83,000CAD 105,000-140,000
SeniorUSD 120,000-160,000EUR 83,000-110,000CAD 140,000-185,000

Market themes

  • Ops leaders translate strategy into scalable execution

US hot markets

  • San Francisco
  • New York
  • Seattle
  • Austin

EU hot markets

  • London
  • Amsterdam
  • Berlin

Canada hot markets

  • Toronto
  • Vancouver

FAQ

Common questions about this role

What should business ops managers emphasize?

Process improvements, KPI discipline, and cross-team delivery.

Which metrics stand out?

Cycle time, cost savings, and reporting efficiency.

Related Roles

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