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Resume Example

People Operations Manager Resume Example

Show employee experience, policy execution, and HR systems leadership. This sample focuses on scalable ops.

Classic Professional

Traditional single-column ATS-optimized layout. Best for conservative industries.

Recommended template: Classic Professional

Keywords

HRIS administration (Workday, BambooHR)Employee relationsBenefits administrationPerformance managementPolicy developmentCompliance (labor law)Compensation programs

Sample bullets

  • Reduced onboarding time by 40% with automated HRIS workflows.
  • Improved eNPS by 12 points through targeted engagement programs.
  • Led comp review cycle for 200 employees with 100% completion.

Soft skills

  • Empathy
  • Conflict resolution
  • Confidentiality
  • Change management

Certifications

  • SHRM-CP/SCP
  • PHR/SPHR
  • Prosci Change Management

Why this works

  • Highlights measurable improvements in employee experience.
  • Shows structured HR process execution.
  • Demonstrates cross-functional partnership with leadership.

Step-by-Step Guide

How to Write a People Operations Manager Resume

1

Lead with organizational scope

Feature employee population, locations, and HR functions owned. Include growth rate supported and organizational complexity. Show people operations scale.

2

Showcase systems and processes

Include HRIS implementations, process automation, and operational efficiency. Feature systems integrated and workflows optimized.

3

Demonstrate data-driven HR

Highlight people analytics, metrics development, and data-informed decisions. Show analytical approach to people operations.

4

Feature employee experience

Include onboarding, engagement initiatives, and culture programs. Show focus on employee journey and experience.

5

Include compliance and administration

Detail compliance management, policy administration, and operational excellence. Show reliable people operations foundation.

Summary Examples

Good vs. Bad Resume Summaries

✓ Good

People Operations Manager supporting 800 employees across 10 states during 3x growth phase. Implemented Workday reducing manual HR tasks 60%. Achieved 92% employee satisfaction on operations efficiency.

Shows population, growth context, system impact, and satisfaction.

✓ Good

Senior People Ops Lead building HR operations for startup from 50 to 250 employees. Developed people analytics dashboard used by leadership. Reduced onboarding time 40% through process optimization.

Demonstrates scaling experience, analytics, and process improvement.

✗ Bad

People operations manager with experience in HR operations.

No population size, systems, or achievements mentioned.

✗ Bad

Experienced in people operations and HR administration.

Too vague about scope and doesn't show operational impact.

Action Verbs

Power Words for People Operations Manager Resumes

ManagedImplementedBuiltDevelopedScaledOptimizedAutomatedImprovedReducedAchievedSupportedLaunchedAdministeredAnalyzedStreamlinedCoordinatedEstablishedLedDesignedDelivered

Common Mistakes

What to Avoid

  • Not specifying employee population and growth
  • Missing HRIS and system implementations
  • Omitting efficiency and automation gains
  • Being vague about people analytics
  • Not showing employee experience focus
  • Failing to demonstrate compliance expertise

Salary ranges

LevelUSEUCanada
EntryUSD 80,000-100,000EUR 55,000-70,000CAD 92,000-115,000
MidUSD 100,000-130,000EUR 70,000-90,000CAD 115,000-150,000
SeniorUSD 130,000-170,000EUR 90,000-115,000CAD 150,000-195,000

Market themes

  • People ops balances culture, compliance, and scale

US hot markets

  • San Francisco
  • New York
  • Seattle
  • Austin

EU hot markets

  • London
  • Dublin
  • Amsterdam

Canada hot markets

  • Toronto
  • Vancouver

FAQ

Common questions about this role

What should people ops managers emphasize?

Employee experience outcomes, policy execution, and HRIS impact.

Which metrics stand out?

eNPS, onboarding speed, and completion rates.

Related Roles

More HR & People Examples

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